Total Quality Management Program
Our Total Quality Management Program has been designed to provide our clients with the best possible overall management of their property and assures that all contractual obligations have been fulfilled with quality and professionalism.
The 5-point TQM program includes the following:
A formal inspection of your property which includes an evaluation of your landscaping, janitorial, and maintenance services.
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A formal sit down with the board and/or it's representatives to identify any outstanding issues that need to be resolved.
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A formal corrective action plan with a timeline is drafted and includes any deficiencies noted during the inspection or sit down meeting with the Board.
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A follow up inspection is conducted to ensure all deficiencies have been corrected.
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The Program concludes with a formal communication back to the Board of Directors upon final completion.
Every Seacrest employee takes this program to heart and an internal grading of properties is continually tracked and monitored. We feel this pro-active approach to management puts Seacrest at the Leading Edge of Property Management.
