Communication is the key in providing the service that your community deserves. To insure communication, all of management personnel are provided a two-way radio system and cellular phone, enabling immediate response to any of your association's needs or emergencies. The next step is the implementation of a customer service program designed specifically for your Community. The importance of this function is recognized and no effort will be spared in providing the correct staff and open communication lines to provide you with consistent high quality service you deserve. We provide a full time customer service and administrative staff to assist you with:
General correspondence dealing with business matters between the Board and owners, contractors, government officials or other entities.
Arranging for the mailing or distribution of notices, documents and statutes as required by the board.
Maintaining a filing system of the Association's "official records".
resale applications, creating new ownership records and files.
Assisting the Board in the organization of the Associations Annual Meeting.
Overseeing and assisting in the arrangements for the necessary materials, procedures, personnel and other support needed for the conducting of the meetings.
Responding to all work orders and telephone inquiries.